SAP Billing subscription order management helps your business be as flexible as your customers require. It allows you to monetize subscriptions, usage, and revenue-sharing models while covering all aspects of subscription order management. This means you can improve customer retention, upsell and cross-sell opportunities, and ultimately increase average revenue per customer.

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Services sales requires modelling subscription products and product bundles that would enable offering your solutions as a combination of products and subscriptions to services. As a part of subscription modelling process, it is important to consider different pricing options like recurring fees, usage-based charges, and one-off charges, based on consumption pricing model as long as the option of bundling with physical goods.

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You can quickly design new subscription offers with the right mix of products, projects, recurring and one-time services, usage fees, entitlements, third-party content, and apps - all in one quote and one contract. Cross-catalog mapping makes it easier to manage complex contracts with bundled and mixed products and services. 

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Order fulfilment must respond to the growth of subscription-based services. Customers need a visibility and access to purchased solution in any subscription or usage model. When customers sign a deal, purchase digital products or buy applications, they receive their entitlement - right to use the product or service. Application download access to the purchased content, cloud service provided for a number of users are typical examples of entitlements.

 

SAP Entitlement Management automates the process of managing user use rights, authorisations, licenses, access, and permissions for software, products, or services using tools specifically designed to ensure that sales reps and channel partners have a clear view of their customers' entitlements and never miss a renewal, cross-sell, or upsell opportunity while focusing on providing customers with full visibility into all their entitlements.